Privacy Policy
This policy explains what VoxVision collects when you use our website and Premiere Pro panel.
Information we collect
We collect your email address to create and manage your account. The service also stores a random device identifier for each connected computer, and how much stock footage VoxVision has placed for you each month, so your account page can show it. There are no usage limits.
If you contact us, we receive the details you include in your message. To stop spam, the contact form keeps a one-way hash of your IP address (never the address itself) next to the message. The website may receive basic technical information needed to deliver and protect the service.
Information that stays on your computer
Your Premiere projects, footage, voiceovers and script text remain on your PC. VoxVision chooses search words with keyword matching on your computer. Your Pixabay and Pexels API keys are stored in Windows Credential Manager on your computer and are never sent to us.
Transcription
VoxVision needs the words of your voiceover and when each is spoken. It uses Premiere Pro's own transcription when it is available, or AI on your own computer if you install it; in both cases the audio stays on your PC. VoxVision has no cloud transcription: your voiceover audio is never sent to us or anyone else.
Service providers
Supabase provides account and authentication services and runs VoxVision's server functions; messages sent through the contact form are stored there. Vercel hosts the website and passes website requests on to Supabase. Cloudflare manages the voxvision.app domain and forwards email sent to us; its Turnstile check on the sign-in and contact forms makes sure a person, not a bot, is using them, and sees your IP address and browser details for that check. If you sign in with Google, Google confirms your name and email address to us. Resend delivers sign-in emails and forwards contact form messages to us. Razorpay processes donations on its own page; we receive the amount, your name and email from Razorpay, never your card or bank details. Pexels and Pixabay provide stock footage under their own terms: your computer sends them your search words with your own API key, and the clips you use are downloaded from them directly to your computer.
Retention and your choices
We keep account and usage records while needed to provide the service, meet legal requirements, and resolve disputes. On your account page you can download everything we store about you and delete your account; you can also ask us to correct account information by contacting us. Some records may need to be retained where the law requires it.
Contact
For a privacy request, email support@voxvision.app from the email address on your account.